Shipping Policy

Last updated: 06/2026

Thank you for shopping with Braura.

We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

During peak periods, processing times may be slightly longer.

Shipping Times

Poland

Estimated delivery: 2–5 business days

European Union

Estimated delivery: 5–10 business days

International Shipping

Estimated delivery: 7–15 business days

Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping thresholds will be displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your shipment.

Customs and Import Duties

For orders shipped outside the European Union, customs duties, taxes, and import fees may apply depending on your country's regulations.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Shipping Information

Please ensure that all shipping information is accurate before placing your order.

Braura is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: br_aura@outlook.com

We are always happy to assist you.